Germany
Hamburg uses ZAPP/EMP. Bremerhaven and Bremen use BHT, while Wilhelmshaven uses WHT. ZAPP is not a common system for all these ports, and their references are not interchangeable.
Netherlands and Belgium
For Rotterdam, we check Portbase Notification Export Documentation and the relevant terminal. In Antwerp, we handle the applicable APCS/e-Desk registration. Amsterdam and Zeebrugge are also within our service area, but we check each shipment's local requirements rather than copying Rotterdam or Antwerp rules.
What to send
Email the booking, customs document with MRN, transport unit and terminal details. We extract the information and ask about missing documents such as IMO/DG papers. Registration, gate-in, loading and exit confirmation are separate events.