Cooperation between customs agencies
We handle port MRNs from your export declarations and prepare T1 from ports and inland locations in Germany, the Netherlands and Belgium for onward clearance by your agency. We provide transit security, including for high value shipments. Email the documents and agree the work and communication path with us, wherever your agency is based.
Send your documents. For regular orders, tell us your services, ports and approximate monthly volume.
Your agency prepares the export declaration; we handle registration and ongoing support at the port. Email the booking and export document with its MRN. We verify the details, provide the registration reference and check available statuses. When the booking changes or release is lost, we review the situation and propose an amendment or repeat registration for your approval.
We prepare T1 from ports and inland locations across Germany, the Netherlands and Belgium to the specified destination customs office. We provide transit security, including for high volumes and high value shipments. Your agency handles further clearance at destination. We handle formalities for onward road or rail movement; we do not provide the transport itself. Excise, military or strategic goods and goods requiring veterinary formalities are assessed individually.
We do not approach clients you entrust to us with our own commercial offers. Operational contact follows your instructions: updates can go only to your team or directly to the client where agreed. We normally invoice your agency, and you decide your own price and billing arrangements with your client. Another model can be agreed before the order.
We extract and verify the details in your documents and ask only about missing information or decisions. We agree who receives documents and status updates. When a change is needed, we propose the action and confirm any extra cost; a short approval is enough. A repeat registration is a new paid service. The portal is optional, and an API integration can be agreed for your workflow.
Assign one shipment, a selected service or a regular workload. We can also support your team during busier periods. We confirm what we can handle and the expected timing. Individual billing or consolidated invoices, for example weekly or fortnightly, can be agreed depending on the history of cooperation.
Working arrangements
We agree contact with the end client and the division of responsibilities before starting. An update to port data does not replace a customs declaration amendment.
Terms for regular volumes
Tell us which services and routes you need, with an approximate volume if known. We consider repeat goods, complete documents and working arrangements as well as volume. You can start with one request or agree regular support, including when your team has more work.
You choose how to communicate with us. Send requests by email, through the client portal or via WhatsApp. In urgent situations, you can also call us.
Compare partner termsWe offer preferential terms for regular volumes, based on the service, route and number of requests.
Service scope
Add export clearance, MRN handling at selected ports or T1 coordination to your service. We agree tasks, any required authority and responsibilities before acting.
Portbase: we confirm availability for your terminal in Rotterdam.
Transporting roasted or soluble coffee may require prior notification. Check the rules and arrange the formalities before transport.
We usually prepare the declaration in about an hour after complete documents and details. If complications arise, we explain the cause and give an updated estimate. This is preparation time; customs release and discharge follow their own timing. Our reply standard is up to 15 minutes during business hours, Monday to Friday 08:00–17:30 Polish time (CET/CEST). Evening or weekend work can be agreed via WhatsApp.
Yes. Email the booking and export document with the MRN, plus IMO/DG for dangerous goods. We check the data and identify gaps. The final exit confirmation normally goes to the agency responsible for the export declaration, which passes it to the client.
Our support covers:
We agree the specific tasks for the port, goods and documents.
Email the documents or use the optional form. We extract the details and ask about genuine gaps. No account is needed.
We agree the recipients and which available statuses are checked. We share progress updates and let you know if anything is missing. You can discuss anything that needs clarification directly with the team.
Operational contact follows your agency’s instructions. We do not approach clients you entrust to us with our own commercial offers.
Tell us your services, routes and expected volume. Preferential terms can also suit smaller volumes when goods repeat and documents are clear. We normally invoice your agency; you set your own price to your client. Another billing model can be agreed.
Your first request
Send one order and assess our timeliness, communication with the team and updates on the declaration status. You can start with a selected port or service.
The enquiry is free. No account or meeting required.
