Booking change or roll-over: what happens to the registration?

First establish what changed

A roll-over moves a shipment to a later sailing. A late declaration, unresolved hold or unfinished inspection may result in a container roll-over. This may change the delivery plan and, depending on the transport terms, lead to additional costs. However, not every move to a later sailing is caused by customs handling. After a booking change, verify the vessel, voyage and terminal details and update the registration if the port system requires it. If the port has also changed, include it in the updated details. The work required also depends on the document type and registration status.

Send the old and new details together

Continue in the same message thread where possible, adding the existing registration reference and current confirmation from the forwarder or carrier.

• Previous and new booking numbers, plus the container number.
• Port, terminal, vessel and voyage before and after the change.
• The MRN and customs document relating to the shipment.
• Any messages received and whether the container is already at the terminal.

Amendment, cancellation or new registration?

CloseMRN reviews available statuses and determines how the change can be handled. Depending on the system and stage, an amendment, cancellation or new port registration may be required. If customs data also changes, action must be coordinated with the party responsible for the declaration. We confirm the scope and any charges before proceeding.

What subsequent monitoring covers

After the agreed change, we check the available outcome and flag discrepancies requiring further information. Monitoring covers the agreed scope and available statuses; it does not guarantee loading or exit confirmation. For regular cooperation, agree in advance who reports changes and how their receipt is confirmed.

Before you send a request