Information to start with
Send the documents you have and identify information that is not yet available. Do not replace missing details with assumptions.
- Port of exit and the full terminal name.
- Booking and container or other transport unit number.
- Customs document, its type and the MRN where applicable.
- Available vessel and voyage details.
- The previous reference if the shipment was already registered, and details of any changes.
Why an MRN alone is not enough
An MRN identifies a customs declaration or operation, but does not replace the data the terminal needs to handle a specific transport unit. Portbase links the document to a booking and transport equipment, such as a container or trailer; EMP/ZAPP and BHT/WHT have their own port processes. In APCS/e-Desk, linking the document to the unit and correct terminal is essential.
Agree who orders the registration
The exporter, forwarder and customs agency may each hold different parts of the information. Before ordering, establish whether registration has already been completed and who will report subsequent changes. CloseMRN checks completeness within the agreed scope and identifies what must be added. Receiving documents for review does not mean registration is complete.
T1 requires a separate assessment of the data
If you need transport under T1 transit, also send the route, destination, goods information and commercial documents. Detailed requirements depend on the operation and delivery arrangements. T1 should not be selected simply because a shipment crosses more than one country.
Before you send a request
Can I enquire before I have every document?
Yes. Send the booking and documents you have. We will check them and let you know if anything is missing for registration.
Is a registration number proof of export?
No. Port registration is one stage of shipment processing. Exit confirmation depends on separate events and messages in the customs procedure.
Sources and references
Operator and institutional resources explain the procedures and port systems.
